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Viva-Granada :: View topic - Swimming pool Automation - Chlorination, pH and Heating
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Swimming pool Automation - Chlorination, pH and Heating
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santanna
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Joined: Dec 13, 2006
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Location: andalucia

PostPosted: Sun Apr 29, 2007 8:44 pm    Post subject: Reply with quote

<font class="content">There are a few other systems similar to our system but ours is the only proven system with a 15yrs track record to prove it.
chlorine is chlorine weather produced by salt or tablet form.

We have tacken out just last week 4 salt chlorinator units 2 ionizor reduction only units and 1 copper/silver reduction only unit.Because the customers were not happy with there performance and wanted our 100% chemical free system.www.ecosmarte.com or chlorinefreepools.net</font>
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jbsupplies
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PostPosted: Mon Apr 30, 2007 6:21 am    Post subject: Reply with quote

<font class="content">santanna,
I have no problem with your statement, we also replace saltwater systems from other manufacturers which are not suitable, installed incorrectly faulty with no service back-up and worst of all no instruction on pool maintenance, that also has to be said about conventional pools using Chlorine tablets - how many people are advised to place Chlorine tablets in the skimmer baskets? I would say 99% because that's where they seem to place them - totally wrong.

Unless you provide a good handover of how to operate your system and how to maintain that pH at 6.8 you will have just as many people changing out your system, July and August are the critical months although you may be slightly cooler down there but I'm sure that will be the test.

The Watermaid saltwater system has been proven worldwide since 1970. That's 37 years experience worldwide in water sanitising.

Chlorine is Chlorine true...... but it's how you deliver it, commercial chlorine has additives. Calcium, stabiliser, Algaecide to name a few of the common ingredients.

The watermaid system delivers pure chlorine without any additions.

We also recommend maintaining pH but not quite so stringent our levels are between 7.2 & 7.6 - slightly alkaline which reduces the leaching of the tile grout - no problem at all in a plastic pool.

Now the Ecosmart system, how do you maintain it as a 100% chemical free system yet have to add something to reduce the pH which I'm sure has a chemical formula.

It's good to share information, we look forward to allowing the customer the choice of whatever system they may choose.

The best products at the best available price.

Regards,
Dave</font>
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santanna
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PostPosted: Mon Apr 30, 2007 8:44 am    Post subject: Reply with quote

<font class="content">Dave if you want to become a dealer just ask.

Our ph is not that critical 6.8 to7.2 is the same as your own within .4 points.
The system works well alover america including california and florida which can get far hotter than spain so already well tested

You are quite right , if the customer does not have a good supplier that will expain all to them from start to finish they will always have problems.

This why why it is company polocy to spend time with the client at end of installation to explain the ins and outs. Ecosmarte also comes with very simple to follow manual on pool maintanance and how to maintain the system if needed. Also they have a special client code to get extra help on the web site, and also have 6 months customer freephone support with the real experts at ecosmarte.
So i am sure you will agree they are well looked after with what could be the best aftersales service in the pool industry.

You use hydrocloric acid to lower ph IE .aqua fuerte this is not a chemical but an acid. The same acid as in your stomach so all natural you can buy this in pill form from all health shops for your digestive system. Or you use co2 injection to lower with our automated system. so yes still 1oo% chemical free.
I am in almeria (albox) this week so if you would like me to call in i would be more than happy.</font>
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jbsupplies
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PostPosted: Mon Apr 30, 2007 3:33 pm    Post subject: Reply with quote

<font class="content">Hi santanna,
I am afraid that Hydrochloric acid is in fact a chemical as is Co2 I'm sure you would not like to drink it or let it come into contact with any part of your body.

We already have our Ion/oxidation system available as I mentioned before we had available all systems for pool sanitation so we have experience with them and can assist with customers in their decision.

Chlorine will be around for quite some time especially in Spain as they use plenty in the drinking water as do other water supply companies around the world.

Our system is happy with pH at 7.8 and above although above that you would get less use from the produced chlorine, I have never had my pH as low as 7.2 it would take quite a lot to maintain it at that level in the summer with the top-up water at 8+

For Watermaid and most of our products we are the importer and service supplier for Europe, we like to keep things in hand and local with backup technical reference if required.

I'm sure we will catch up with each other in the future.

Please enjoy the summer now our 'silly' season is here.

Regards,
Dave</font>
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santanna
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Location: andalucia

PostPosted: Mon Apr 30, 2007 6:25 pm    Post subject: Reply with quote

<font class="content">You may well have a similar system using ion and oxydation but as you have clearly shown over the past few weeks you obviously don't beleive they work.
So i have to ask my self why sell it to your customers when you don't think it works.

We on the other hand do believe in our system and would never sell any thing to our clients that we ourself, do not believe in.

As far as i know the ecosmarte ion/oxidation system is the only one that works well with a proven track record. Although there is a copy in spain that does not work well from barcalona.

You must have funny water over there our water in the rest of spain is 7.2


There is another company shipping your system into spain in almeria area,they also said they were the distributors for europe with the salt and covers.</font>
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jbsupplies
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PostPosted: Mon Apr 30, 2007 7:49 pm    Post subject: Reply with quote

<font class="content">Hi santanna,
Rest assured there is no other company importing watermaid systems into Spain, Portugal, France, Italy, Turkey in fact almost anywhere in europe apart from Cyprus.
there could be other companies supplying watermaid systems but they would originate through JB Supplies Spain,S.L

Please don't get the idea that I think they don't work, I know that they do, It's just that at least in our area there would be a problem with pH unless the unit has an auto-pH system, we have many holiday homes here with things left to the devices of the local pool guy who might call in twice a week or just before the customer comes to visit which would be no good if you were expecting him to maintain an accurate pH.

We would not contemplate selling something that:

A. Did not work
B. We cannot provide local product support
C. did not provide value for money

Our system is imported from outside the EU, manufactured by a company who has been manufacturing commercial ionisation systems for many years mainly for the cooling tower market and residential home drinking water supplies.

Regards,
dave</font>
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santanna
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Location: andalucia

PostPosted: Mon Apr 30, 2007 8:46 pm    Post subject: Reply with quote

<font class="content">The sole stockist name for your salt water system is ecology energy mazarron sl.
i think this is the web site name also.

They tried selling the systems to me but naturally i was not interested
we do not sell chemicals of any kind or un-ecological systems that are damaging the planet at all.
they also said they sold a solar cover (bubble wrap) that would last 8 yrs with salt or chlorine? well i did laugh it brought tears to my eyes.</font>
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jbsupplies
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PostPosted: Tue May 01, 2007 10:05 am    Post subject: Reply with quote

<font class="content">santanna,
Now you are reverting back to silly, unfounded suggestions.
The company 'Ecology Energy Mazarron,S.L.' are associates of ours and as such we have a reciprocal arrangement to advertise one another's products. They certainly could not sell you a system without purchasing it from us.

What you must realise is that their covers are imported from Australia where over 90% of swimming pools have Saltwater Chlorination if these covers were unable to last with Chlorine or Salt then they would be stupid to offer such good guarantees.

Have you ever bought salt and was it not packed in plastic?

Have you seen how undiluted Chlorine is stored? yes that's it - in plastic.

There are plenty of plastics used in the ocean where salt levels are seven times as high as we use in the pool.

A saltwater system requires a residual chlorine level of 1 part in a million parts of water - pretty insignificant amount really isn't it.

The salt levels are 5,000 parts per million which is less than 2/3rds of what you have in your body or the tears rolling down you face laughing at guarantees which are published for all to see yet you chose to believe that they are incorrect or some kind of joke.

I think our chat has gone far enough now you have gone back to your original stance of making unfounded statements.

I wish you well with your business there is plenty here for everyone.

Regards,
Dave</font>
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santanna
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Location: andalucia

PostPosted: Tue May 01, 2007 11:03 am    Post subject: Reply with quote

<font class="content">salt and chlorine are completely differant animals when mixed with o2 they both become very corrosive as all salt pool owners find out to there to there cost.
As most chemicals they become active when mixed with water.Look at how the cars in the uk rust when winter comes and they salt the roads.this just 1 instant i won't name them all as every one can work the rest out.

It has been an interesting chat? but not changed my mind.
regards Carl</font>
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jbsupplies
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PostPosted: Tue May 01, 2007 11:42 am    Post subject: Reply with quote

<font class="content">Hi Carl,
I'm not interested in changing your mind, you have your business interest at heart which is as it should be.

Comparing salt on the road and cars to swimming pools is rather strange as cars are mainly made of metal and swimming pools fiberglass, concrete, plastic and glass tiles most harbours are also made with concrete, some oil platforms are also made of concrete and steel immersed in the sea which I explained earlier has around seven times more salt.

I think you are still making exaggerated claims against other systems, pool covers in fact anything to do with pools that does not include your singular system yet still stating that your system is 100% chemical free and disputing the Fact that Hydrochloric acid is a chemical of which if you were to require -pH adjustment you would have to use a chemical generally an acid but also used is Co2 both of these are naturally occurring - like salt but not used in their natural state they are concentrated and are chemicals.

The statement that we have acid in our stomach is true but it is one thing in your stomach another in other parts of our anatomy.

These discussions are nit-picking and blase about what are both proven technologies, one has been in existence for 40 years for swimming pool sanitising and purchased from a knowledgeable source will operate as well as any system and better than others.

The pool water balance is nowhere as critical using a saltwater chlorination system as opposed to ionisation this is reflected in literature provided by ionisation manufacturers.

When we are selling an ionisation system we point out the requirements and highly recommend Auto-pH as a must have, whereas with a saltwater system it is not as critical and can perform without problem as can be demonstrated, the vast majority of our customers manually maintain their pH.

Enjoy your day.
Regards,
Dave</font>
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singingibbon
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Joined: Aug 09, 2010
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PostPosted: Mon Aug 09, 2010 11:07 am    Post subject: ecosmarte - would never buy it again Reply with quote

<font class="content">I know this is an old thread, but I'm keen people know at least one person's experience with ecosmarte - and yes carl, we are still having problems with it. We installed it a year ago and were very excited about having chlorine free swimming, but after 6 months there was so much algae and staining in our pool we had to spend 3,500 euros having it cleaned and resurfaced, despite repeated appeals to the local and american reps for ecosmarte to help us sort out the problems. Now our brand new tiles are starting to stain blue and we have black algae in the grout on the floor and walls of the pool (almost exactly the same as happened last time though last time it seems it was green algae). We followed every instruction given to us meticulously even though in the end the american rep told us that advice given by the local rep had caused our staining to 'bind' to the pool walls and floor and made it impossible to clear. Now we're back to square one and after repeated requests for carl to refund us our money are finally having to cut our losses and buy a different system without any compensation from ecosmarte.

Thanks ecosmarte - pool owners you have been warned.... icon_sad.gif</font>
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